Refund Policy

Cancelling an Order:

Under the Distance Selling Regulations you have the right to cancel your order for any item purchased on this website within 7 days of receiving our order confirmation email. If we have not yet despatched the goods, we will cancel your order and make an immediate repayment. You can cancel an order by emailing info@gloriouscandy.com or by calling us on +44(0)161 300 7743.

Returning an item:

When cancelling your order, if you have already received the goods you will need to return those to us within 14 days. Once we have received your goods, we will credit you with the value of the returned goods.

If you are returning an item because of an error was made on our part or because it is defective, we will be more than happy to refund the delivery charges incurred in sending the goods to you and your costs in returning it to us. Otherwise, you will be responsible for delivery charges in connection with your purchase.
To return an item, send the goods to the address below quoting your order number and reason for cancellation, eg. defective items. For your protection, we recommend that you use a recorded delivery service.

 

Glorious Candy Limited
91 Spring Gardens
Buxton
SK17 6BP

Returning-an-item
Guarantees & Warranties:

Whilst Glorious Candy makes reasonable effort to ensure we sell only the highest quality goods, we do not offer any guarantee or warranty schemes other than those offered by the product manufacturers.

Free delivery over £30 | Next Day Delivery Available

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